- If your car has optic fiber(Ignore if no optic fiber), need to relocate it to android harnes Click for details
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if the "CAN Protocol" chosen correctly （SETTINGS->FACTORY（KEY:2018）->CAN Protocol）
If the OEM System theme is ID6, choose:"ID6_X1 or ID6_5S";
If the OEM System theme is ID5, choose:"ID5_X1 or ID5_5S"
Exception: some cars although with ID5 theme,but "CAN Protocol" need to choose:ID6_X1 or ID6_5S“; also some cars although with ID6 theme,but "CAN Protocol" need to choose: "ID5_X1 or ID5_5S", It's a rare case(Please try all "car protocol" options until the issues is fixed.)
NOTE:
After setting up the CAN protocol, wait for about 30 seconds, then turn off the device power. This means power off the car, locking the doors to completely cut off power, waiting for about 1 minute, then opening the door and power on car again to restart the CAN system